Refund policy

Return & Refund Policy

Last updated: October 26, 2026

Return Window

You may request a return within 30 calendar days after the date your order is delivered.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with all original tags attached, and in its original packaging. You must also provide the receipt or proof of purchase.

How to Start a Return

To request a return, please contact us first using the contact details below:

Store: hhsbdg.shop
Company: HH Taxa ApS
Email: VicentVolcikova3@gmail.com
Phone: +45 74428245

Please contact us before sending any items back. Returns sent without prior authorization may not be accepted.

Return Shipping

Please contact us before returning your item to receive instructions regarding the return address and shipping arrangements.

Any return-shipping charges and responsibility for return postage will be communicated when your return request is reviewed, subject to applicable consumer protection laws.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery and contact us promptly if an item is defective, damaged, or incorrect. We will review the issue and explain the available resolution in accordance with applicable law.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to the original payment method. The time it takes for the refund to appear in your account may depend on your payment provider or financial institution.

The specific refund-processing timeframe will be communicated when your return is approved.

Exchanges

If you would like to exchange an item, please contact us before returning it. We will confirm whether an exchange is available and explain the next steps.

Exceptions

Certain products may not be eligible for return where permitted by applicable law, including products that are personalized, perishable, or otherwise exempt from return rights. Any applicable exceptions will be communicated before purchase or as required by law.

Nothing in this policy limits any mandatory consumer rights that apply to your purchase.

Contact Information

For questions about returns or refunds, please contact:

HH Taxa ApS
Møllevangen 29, st.
8310 Tranbjerg J
Denmark

Email: VicentVolcikova3@gmail.com
Phone: +45 74428578

Website: https://hhsbdg.shop